Frequently Asked Questions

Please read our FAQ before sending us a message.

Where do you deliver?

We deliver Australia wide with the exception of Western Australia and Tasmania due to their quarantine laws. Shipping plants to those states requires an expensive certification process and the use of some heavy duty chemicals.

How much is delivery?
1-2 plants regular $12.00 / express $15.00
3-4 plants regular $15.00 / express $18.00
5-6 plants regular $18.00 / express $21.00
6 or more Free
Which payment methods are accepted?

We currently accept payments through PayPal. You can still pay via Credit or Debit Card if you don’t have a PayPal account.

What is your refund / return policy?

Due to the nature of the products, returns are not viable. If you have any genuine concerns about the plant/s you have received please contact us and we can potentially arrange a replacement.

When do you post orders?

Posting happens on Mondays only. Any orders placed after that won’t be posted until the following week. This gives the plants a good chance of arriving before Friday and arriving in best condition possible.

Do you accept orders all year round?

The online store will be closed from mid December until mid March, that may be extended if its a hot summer. Posting plants over that period can be decrease the chance of plant survival if they spend long periods of time in a hot van.

How often do you update your plant list?

We are constantly updating our plant list as we carry many plant species mostly in small numbers so they can run out quickly.

Send us an email




 

138 Olinda-Monbulk Rd, Olinda

Come down and say hello!